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Quick Help
Frequently Asked Questions
Getting Started
How do I start a meditation session?
From the main screen, tap the water to begin a session. You can choose between 10, 30, or 60-minute sessions. Once started, the app will track your stillness and your pond will begin to settle as you accumulate stillness minutes.
What do I need to do during a session?
Simply be still. Place your device on a stable surface or hold it gently. The app uses motion sensors to detect when you're still, and you'll accumulate stillness minutes during this time. Your pond will become clearer as you practice.
Sessions
What are stillness minutes?
Stillness minutes represent time when your device was held still during a session. You can accumulate up to 60 minutes of stillness per day. These minutes determine the clarity of your pond and unlock visual features.
Can I extend a session?
Yes! During an active session, you can extend it by 5 or 15 minutes. This allows you to continue your practice without starting a new session.
What do the different pond states mean?
Scattered (0 min): Turbulent water with many ripples
Settling (1-30 min): Clearer water with subtle caustics
Calm (30-45 min): Lily pads and koi fish become visible
Still (45-60 min): Full clarity with glowing highlights
Reflecting (60+ min): Celestial reflections appear
Features
How do streaks work?
Complete at least one session per day to maintain your streak. Longer streaks unlock special celestial reflections in your pond. After 21 consecutive days, you may see aurora lights appear.
What are the rare events?
During moments of high stillness, you may witness rare events like koi fish jumping, shooting stars, fireflies, or bioluminescence. These "delight moments" are tied to achievements and encourage sustained practice.
How do I enable Focus Mode integration?
Stillwater integrates with iOS Shortcuts. You can create a shortcut that automatically enables Do Not Disturb or a custom Focus mode when you start a session. Go to the Shortcuts app and create a new automation triggered by opening Stillwater.
Troubleshooting
The app isn't detecting my stillness
Make sure your device has motion sensors enabled and Stillwater has permission to access them. Try placing your device on a completely stable surface like a table. Even slight vibrations can be detected.
My progress seems to have reset
Stillness minutes reset daily at midnight. Your total accumulated minutes and achievements are preserved permanently. If you've lost your achievements, you may have reinstalled the app without an iCloud backup. Unfortunately, this data cannot be recovered.
The ambient audio isn't playing
Check that your device isn't in silent mode and the volume is turned up. Also verify that ambient audio is enabled in the app settings. If using AirPods or external speakers, ensure they're properly connected.
Still need help?
Can't find the answer you're looking for? We'd love to hear from you.
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